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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kim Bunyan

May 19, 2023

5  out of  5 rating by Kim Bunyan
"Outstanding and friendly customer service and support. Excellent prices. Always ready to patiently answer questions. We LOVE Zack!!!"

Kayleigh Parrish

May 17, 2023

5  out of  5 rating by Kayleigh Parrish
"This place is the best for insurance. They have a helpful and polite staff and I know if I need anything they are one call away!"

Richard Myers

April 12, 2023

5  out of  5 rating by Richard Myers
"I just relocated to this state and had to change my car insurance over to NC RK was very helpful and handled everything that I had to do to change my insurance over he was very helpful and informative to me I have had nothing but good things to say about State Farm they have always been devoted to their clients.. Thank You"

Sandy McKenzie

March 14, 2023

5  out of  5 rating by Sandy McKenzie
"Very friendly and helpful staff!"

neil downing

February 17, 2023

5  out of  5 rating by neil downing
"Needed to change providers due to a rate hike from adding teenage son. These folks saved me a lot of money! They were well educated on my service needs and took the time to explain every detail of my coverage. What swayed me the most was I was able to walk in sit down and have a conversation! No emails and phone trees to walk through. Just good old fashioned buissness!"

Raheem Scriven

January 2, 2023

5  out of  5 rating by Raheem Scriven
"I have been a customer of State Farm for a awhile now and I can say that my experience with my agents has always been fantastic! Zack in particular! He’s always one call away whenever I have questions or concerns!"

Maxine McFayden

December 30, 2022

5  out of  5 rating by Maxine McFayden
"I received great customer service from Mr. Zach, my needs were met. Thank you!"

Bernard Melvin

December 19, 2022

5  out of  5 rating by Bernard Melvin
"They came through for me Right on time The other costly insurance prices were steady going up but with RK Prater, he came through for us, thanks."

Cynthia Pridgen

November 4, 2022

5  out of  5 rating by Cynthia Pridgen
"Agent Zach was very polite.. friendly and helpful...I love his customer service...I would recommend him to anyone who may need car insurance..."

Dion Dickerson

November 4, 2022

5  out of  5 rating by Dion Dickerson
"Zack delivered on saving me money and didn’t rush or over sell til he was 100% sure of my quote amount wouldn’t increase after signing up."

Sean Smith

November 4, 2022

5  out of  5 rating by Sean Smith
"Great customer service with a super friendly staff"

Sondra Bruton-McLean

October 14, 2022

5  out of  5 rating by Sondra Bruton-McLean
"Very personable and professional! They made my home and car insurance coverage a breeze with the best rates!"

Hommati 196

October 4, 2022

5  out of  5 rating by Hommati 196
"Very fast turnaround ! I inquired about a new quote because I was paying too much with my previous commercial insurance policy. Within 24 hours I had a new policy and literally saving almost 100.00 am month on insurance. I would highly recommend!"

April Jones

September 20, 2022

5  out of  5 rating by April Jones
"April Howington is very helpful and talked me through several different options so I could choose the best coverage for my vehicles and renters Ins as well. They are very affordable and great coverage. Thank You State Farm on Old Vander Rd"

Patti Carson

September 18, 2022

5  out of  5 rating by Patti Carson
"I have nothing but amazing things to say about State Farm Agent RK Prater and his team. I highly recommend them."

Dorothy Middleby

September 9, 2022

5  out of  5 rating by Dorothy Middleby
"They are the best people that I've ever had to deal business with they've always taken care of me and I love them all for being so kind thank you so very much"

Jason Pounders

August 22, 2022

5  out of  5 rating by Jason Pounders
"I have been a State Farm customer for years. I just relocated to the Fayetteville, NC area, Zach was great help and got me a lower payment with more coverage from my previous state. I would highly recommend them for your insurance needs! Thanks much!"

Kevin Fields

August 17, 2022

5  out of  5 rating by Kevin Fields
"Awesome Insurance Agency to work with. Just a quick call and all your needs and questions are done. Keep up the great job assisting your clients."
Profile photo of Kaleb Parrish

Kaleb Parrish

August 3, 2022

5  out of  5 rating by Kaleb Parrish
"I really like Mr. Zach and Mr. Steve in the office. They always treat me like family and I have enjoyed working closely with them on multiple occasions at the office. I also love the office dog Dixie. This is the coolest insurance office on the planet. I would recommend them for car insurance, homeowners insurance, life insurance, and business insurance. Ask for Zach, Steve, or RK."

chanie sparrow

August 2, 2022

5  out of  5 rating by chanie sparrow
"Best team ever. They go above and beyond to help you, no matter your situation every single time."


July 20, 2022

5  out of  5 rating by AMBER NICOLE
"I have been with State Farm since I was 16 they are fantastic.... if you are looking for a family staff to treat u right this is the place to be. Teresa is over top super helpful. & always respectful with quick response. I luv state farm."

Melissa Barnes

July 19, 2022

5  out of  5 rating by Melissa Barnes
"This is a great place for insurance. The service was awesome. I received a lower rate on my insurance. Thanks"

Kim Brady

July 18, 2022

5  out of  5 rating by Kim Brady
"Easy process getting insurance. Great rates. Awesome customer service!"

twanda butler

July 15, 2022

5  out of  5 rating by twanda butler
"They are nice and very courteous. I would recommend them for your insurance needs."

Carrie Haney

July 7, 2022

5  out of  5 rating by Carrie Haney
"They made this process so easy for me . Everything was done over the phone and in a matter of less than 30 minutes . I still can’t believe how easy they made switching over my home and car insurance to State Farm. They were also able to save me money on both policies."